This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Information we collect from you

We collect the personal information you provide to us when you Counselors. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
Internet Activity
Professional and Education Information, including non-public education records and professional information

We collect the personal information you provide to us when you Parents. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
Internet Activity
Professional and Education Information, including professional information
Other data, including other financial information and signature

We collect the personal information you provide to us when you Recommenders. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
Internet Activity
Professional and Education Information, including professional information

We collect the personal information you provide to us when you Reviewers. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
Internet Activity

We collect the personal information you provide to us when you Scholarship Providers. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
Internet Activity
Commercial Information, including purchases
Financial Information, including credit or debit card number and bank or other financial account number
Physical and Audio Data, including photos and video recordings
Professional and Education Information, including professional information
Other data, including signature and account name

We collect the personal information you provide to us when you Students/Applicants. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, driver's license number, passport number, military ID number, and online Identifiers
Internet Activity
Location Information, including general location data
Physical and Audio Data, including data of children under 13
Protected Classifications and Other Personal Characteristics, including age, sex, gender, or gender identity, race, color, or ethnic origin, national origin, citizenship or immigration status, religion or philosophical beliefs, marital status, disability, military or veteran status, and union membership
Health Data, including data related to physical or mental health
Professional and Education Information, including professional information
Inferences from Other Data, including inferences created from other personal information collected
Other data, including signature

We collect the personal information you provide to us when you people who visit and browse our website. The categories of information we may collect include:

Personal Identifiers, including name, email address, telephone number, and online Identifiers

We collect the personal information you provide to us when you Business Prospects. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, and telephone number

To the extent we process deidentified personal information, we will make no attempt to reidentify such data.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Data Retention
Type of Data	Retention Period
Cookies and online data we collect while you use our website, including Name, Email address, Telephone number, Age, Sex, gender, or gender identity, Race, color, or ethnic origin, Disability, Data related to physical or mental health, Professional information	We delete or anonymize data concerning your use of our website within 15 years of collecting it.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Driver's license number, Passport number, Military ID number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Bank or other financial account number, Precise geolocation, Physical characteristics or descriptions, Photos, Video recordings, Age, Sex, gender, or gender identity, Race, color, or ethnic origin, National origin, Citizenship or immigration status, Religion or philosophical beliefs, Marital status, Disability, Military or veteran status, Union membership, Data related to physical or mental health, Non-public education records, Professional information, Account name, Signature	We keep customer feedback and correspondence with our customer service for up to 5 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address	Where you have signed up to received promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address	We retain review, survey, and feedback data for up to 15 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address	We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months.
Data we collect for security purposes, including Name, Email address	We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

Analyzing Data
Conducting Surveys
Improving our Products & Services
Meeting Compliance & Legal Requirements
Operating Our Website or Mobile Apps
Providing Customer Support
Providing Cybersecurity
Sending Promotional Communications
Storing and Managing Data

How we disclose your information

We may disclose personal information about you for business and commercial purposes when you Counselors:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool, IT Infrastructure Services, and Sales & Marketing Tools	None
Professional and Education Information	Business Operations Tool, Cloud Computing & Storage Providers, and IT Infrastructure Services	None

We may disclose personal information about you for business and commercial purposes when you Parents:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool, IT Infrastructure Services, and Sales & Marketing Tools	None
Professional and Education Information	Business Operations Tool, Cloud Computing & Storage Providers, and IT Infrastructure Services	None
Custom Data	Cloud Computing & Storage Providers and IT Infrastructure Services	None

We may disclose personal information about you for business and commercial purposes when you Recommenders:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool, IT Infrastructure Services, and Sales & Marketing Tools	None
Professional and Education Information	Cloud Computing & Storage Providers	None

We may disclose personal information about you for business and commercial purposes when you Reviewers:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool, IT Infrastructure Services, and Sales & Marketing Tools	None

We may disclose personal information about you for business and commercial purposes when you Scholarship Providers:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool and IT Infrastructure Services	None
Commercial Information	IT Infrastructure Services and Payment Processors	None
Financial Information	IT Infrastructure Services and Payment Processors	None
Professional and Education Information	Business Operations Tool	None
Custom Data	IT Infrastructure Services and Payment Processors	None

We may disclose personal information about you for business and commercial purposes when you Students/Applicants:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting Services	None
Internet Activity	Business Operations Tool, IT Infrastructure Services, and Sales & Marketing Tools	None
Location Information	IT Infrastructure Services	None
Physical and Audio Data	IT Infrastructure Services	None
Protected Classifications and Other Personal Characteristics	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, and IT Infrastructure Services	None
Health Data	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, and IT Infrastructure Services	None
Professional and Education Information	Business Operations Tool, Cloud Computing & Storage Providers, and IT Infrastructure Services	None
Inferences from Other Data	Cloud Computing & Storage Providers and IT Infrastructure Services	None
Custom Data	Cloud Computing & Storage Providers and IT Infrastructure Services	None

We may disclose personal information about you for business and commercial purposes when you people who visit and browse our website:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, and Web Hosting Services	None

We may disclose personal information about you for business and commercial purposes when you Business Prospects:

Data Disclosure
Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Collaboration & Productivity Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Web Hosting Services	None

Information “sharing” and “selling”

We do not receive monetary or other valuable consideration in exchange for your data and therefore do not "sell" your data as defined in CCPA.

We do not “share” personal data with third parties, as that term is defined in the CCPA.

We do not knowingly sell or share (for cross-context behavioral advertising) the personal information of consumers under 16 years of age.

Opt-out preference signals

Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC.

How we use sensitive personal information

We use the following sensitive personal information to provide you with products and services and other uses approved by the CCPA: Driver's license number, Passport number, Race, color, or ethnic origin, Citizenship or immigration status, Religion or philosophical beliefs, Union membership, and Data related to physical or mental health. In some cases, we may use this information to infer characteristics about you. In the course of doing so we may disclose your sensitive personal information to our service providers and/or contractors. You have the right to limit our use of your sensitive personal information to uses that are necessary to provide you with products and services. To exercise your right, submit a request. Alternatively, you or your authorized agent may submit a Request to Limit via email to privacy@scholarsapp.com.

Your CCPA rights

Your privacy rights under the CCPA are described below. Make a Privacy Request by clicking here or by emailing us at privacy@scholarsapp.com.

Right to Access

You have the right to access the specific pieces of personal information we have collected about you.

If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete your personal information from our records and notify our service providers, contractors, and third parties that you have requested deletion of your personal information.

Right to Non-Discrimination

If you exercise your CCPA privacy rights, we will not discriminate against you by, for example, charging a different price or offering a different level or quality of products or services.

We will not retaliate against you, as an employee, applicant for employment, or independent contractor, for exercising your privacy rights.

Right to Opt-Out

We do not sell or share any personal information to third parties.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Right to Limit the Use of Sensitive Personal Information

You have the right to request that we limit any use of your sensitive personal information to uses that are necessary to provide you with products and services.

Request Verification

Before we can respond to a privacy request, we will verify that you are the consumer who is the subject of the CCPA request. Requests to Opt-Out or Limit the Use of Sensitive Data (if applicable) do not require verification.

Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

Authorized Agent

A California resident's authorized agent may submit a rights request under the CCPA by emailing us at privacy@scholarsapp.com. Requests submitted by an authorized agent will still require verification of the consumer who is the subject of the request in accordance with the process described above. We will also ask for proof that the consumer who is the subject of the request authorized an agent to submit a privacy request on their behalf by either verifying their own identity with us directly or directly confirming with us that they provided the authorized agent permission to submit the request. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 may also submit proof of statutory power of attorney, which does not require separate consumer verification.

If you have trouble accessing this notice, please contact us at privacy@scholarsapp.com.

Contact Us

If you have any privacy-related questions or have trouble accessing this notice, please email privacy@scholarsapp.com.